Rostelecom to hold events enhancing computer literacy in Armenia

Ameriabank signs 25 mln USD syndicated loan agreement with FMO and OeEB for financing of SME and renewable energy

Ucom subscribers can pay for services at VTB Bank (Armenia) round the clock

Baku criticizes Russia24 channel

Prosecutor General's Office institutes a criminal case based on files submitted by Levon Zurabyan

Beeline Armenia CEO presented "Success Path" lecture for Leaders' Club members

National Philharmonic Orchestra has marked closing of concert season 2015, emphasizing role of VivaCell-MTS in implementation of initiatives of orchestra

Court upholds motion of Armenia's National Security Service to arrest Arthur Vardanyan

All countries of CIS Inter-Parliamentary Assembly, except Azerbaijan, condemn downing of Russian plane by Turkey

National Security Service of Armenia: Detained citizens start giving evidence

Naryshkin to Ankara: Crimes of the past should be condemned properly

Raffi Hovannisian's political passivity reason is two weddings and several funerals

Expert: Promises of paradise in Armenia "roam" from one constitutional referendum to another

Yerevan: Selective approach to principles and elements in Karabakh peace process will make settlement impossible

Illegitimate regime that seized power in Armenia must leave: Raffi Hovannisian

New Armenia Front: Zhirayr Sefilyan's wife attacked

Zhirayr Sefilyan: KGB-style government in the country remained in the past

INECOBANK launches "InecoQuest" adventure contest under "Open the cashbox full of millions" motto

Geoteam CJSC invested 240 thousand USD in its social projects in 2015

VivaCell-MTS: From now on "Personal", "City Talks" and "Special" tariff plans are also available to non-residents living in Armenia

German Ambassador: Terror attacks in Paris were aimed not only against France but all Europe and pan- European values

Armenian National Congress: Information that one of criminal group's detainees is connected with opponents of Constitutional reforms is dirty propaganda

Call Center of VTB Bank (Armenia) daily serves an average of 3000 incoming and outgoing calls

Beeline "Call Me +" service subscribers can send messages abroad requesting to call back

Levon Zurabyan to provide Prosecutor General with video showing attempts to bribe "No!" Front proxies

Minister says situation around Football Federation of Armenia will come to light soon

SCR achieves profitability due to rigid balance between revenues and expenses and launch of resource- saving projects

Deputy Minister of Foreign Affairs of Armenia welcomes possible criminalizing of Armenian Genocide denial by Russia

Deputy Foreign Minister: Use of Russian military base in Armenia should be agreed with Armenia

Hovhannes Sahakyan to Levon Ter-Petrosyan: Profound Constitutional reforms will help Armenia to counter external challenges

Beeline announces sales of Beeline Smart Dual, Beeline Smart 2 and Beeline Smart Pro ahead of New Year holidays

Syunik governor's son appointed assistant to director of "ArmForest" SNCO

Levon Ter-Petrosyan: It appears that the advocates for the Constitutional amendments have nothing to do but swear up and down

Eduard Sharmazanov to tell Russian lawmakers about Armenia's positive opinion on Russian bill criminalizing Armenian Genocide denial

Levon Ter-Petrosyan: It appears that the advocates for the Constitutional amendments have nothing to do but swear up and down

Sharmazanov: Incidents of downing of Armenian helicopter over Karabakh and Russian plane over Syria have the same modus operandi

Nikolay Silayev: Risk of deployment of a "third front" around Karabakh is rather high

VivaCell-MTS invests 7.9 bln AMD in cultural projects over past 10 years

Rostelecom Armenia: Awarding ceremony of "Thank You, Internet 2015" contest to be held on November 30

VivaCell-MTS has invested 23.6 bln AMD into social projects during 10 years

Orange Foundation to invest 51 mln AMD in Zangakatun border village

Beeline Child Development Corners opened in Aragatsotsn region

Bill on establishing responsibility for not recognizing Armenian Genocide by Turkey introduced into State Duma

Political expert: Russia will not involve its 102nd base in Armenia in conflict with Turkey

New Armenia refutes information that the detained criminals have ties with New Armenia Front

NSS: Organized criminal group intending to commit grave crimes in Armenia disclosed

US official says final status of Nagorno-Karabakh subject of OSCE Minsk Group-led international negotiations

Emergency situation in Yerevan: National Security Service and Police prevent possible terror attack

Igor Klimko: Due to integrated business management, ArmenTel not only retains, but also strengthens its positions

Interview of Igor Klimko, Director General of ArmenTel CJSC (Beeline trademark), with ArmInfo News Agency

  • by Samvel Sarksyan

  • Thursday, December 6, 23:49

Despite the analysts’ forecasts that the competition in the Internet market of Armenia will reduce ArmenTel’s share, the company does not weaken its positions. How does the company manage to hold its positions? What new services will the company launch in the near future? 


Despite the growing competition, thanks to the complex approach to business management, we manage to offer our customers such proposals which are in the highest demand from the point of view of price and quality, thereby not only retaining but also strengthening our positions. In particular, ArmenTel has completed the construction of the fiberglass rings, thanks to which the data transmission has become more reliable.  We have increased the capacity of external channels and fulfilled a number of other projects that allowed raising the communication stability and reducing the tariffs. Due to the balanced investments and reasonable financial policy, we have managed to offer affordable prices for high quality Internet to the customers throughout Armenia.



Moreover, the company will go on working at covering the entire territory of the country with the net of high speed Internet-access by using the technologies of the company. Time has shown that we have chosen the right way of development and today our services are the most attractive from the point of view of price and quality. Certainly, we are not going to stop and will continue introducing innovation technologies, extending the net and taking all the needed steps for our customers to use modern Internet services at reasonable prices.



Now ArmenTel has two competitors in the sphere of voice fixed-line telephony. How strong are the company’s positions in this market? 



The fixed-line telephony network is a strategic infrastructure, and its modernization is a priority for us. The digital network provides big opportunities for development; therefore, since the first days of our activity, we have focused on digitization of the phone lines. In general, 85% of subscribers of the company in Armenia use digital telephony; in particular, the two biggest cities - Yerevan and Gyumri - are fully digitalized. Armenia is one of the CIS leaders by the level of the fixed-line telephony digitalization. Many services, which are traditionally considered to be prerogative of the mobile communication - Internet-access, communication in the regime of conference, sending and getting SMS - are now available to the ArmenTel fixed-line telephony customers.  By consistent upgrading of the fixed-line telephony and offering the customers modern and solicited services here, as well as in the Internet market, we shall be able not only to preserve but also to consolidate the leading positions.



Has the company managed to attract private companies of Armenia to cooperation after the free server provision campaign? In general, how is this cooperation going on in terms of development of VPNs?



The company's corporate customers show quite a big interest in the service of free hosting provision: the customers receive centers of data storage and processing without extra investments, and the server uplink is 100 MB/sec. It is fair to note that ArmenTel is the only company in Armenia that is capable to offer almost the full spectrum of additional communication services to its corporate and private customers, particularly, Hosting, Mail Hosting, Virtual Dedicated Server service, Virtual Private Network. It is profitable for the corporate customers to receive an access to their partners' databases, traffic exchange, web hosting, mail service and traditional communication services from one provider. This universality of ArmenTel plays a positive role, as there are already many large Armenian companies, as well as medium and small enterprises among ArmenTel's partners.



As regards the development of the service of unification of the geographically-distributed customer offices into a virtual private network, I’d like to say that this service is self-sufficient. To develop it is to improve its components, for instance, to modernize the equipment of data transmission and infrastructure, to increase the speed, etc. ArmenTel CJSC will also shortly launch the "cloud technologies" service. The relevant work with Microsoft Armenia will soon be over and the customers in Armenia will receive an access to the absolutely new and up-to-date service of cloud technologies.



How do you assess your work in terms of establishment of ArmenTel’s image as a conscientious company? 



First of all, the “conscientious company” notion includes honest and responsible attitude towards the customers, care for their convenience and satisfaction with the company’s services. The second aspect is conscientious implementation of the license and tax obligations, care for the prosperity and stability of the state, establishment of honest and mutually beneficial business relations with contractors and suppliers. And finally, it is the view of business development prospects in the whole economic space of the country, i.e. contribution to development of new high-tech sectors, establishment of the whole sector of telecommunications as the engine of development of highly effective economy.

Send to a friend

To (e-mail)

Your name



View comments (0)

Be first to comment on this article

* Indicates required fields